Service Advisor - Salisbury, United Kingdom - The Solution Auto

The Solution Auto
The Solution Auto
Verified Company
Salisbury, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Service Advisor - Salisbury
Basic - 24k

OTE - 31k

Hours

Mon - Fri - 8.00am - 5.30pm/8.30am - 6.00pm (42 hours)

Sat - 8.30am - 1.00pm (1 in 3) paid at standard rate overtime

Must have a driving licence.


Our well respected client is looking to add a Service Advisor to their existing team at their franchised main dealership in the Salisbury area.


The job:


  • Dealing with customers for all servicing and repair requirements in an efficient and courteous manner
  • Provision of a friendly and professional service as first point of contact for customers
  • Completing invoices accurately including the calculation of repairs parts and labour
  • Communicating required repairs to customers, including appropriate costings
  • Working collaboratively with the Workshop, Parts and Sales teams
  • Ensuring that all necessary information is recorded accurately
  • Maintain a presence on the Service Desk to ensure that all customer queries are dealt with promptly, whether in person or by telephone
  • Upsell additional products including servicing and repairs professionally using appropriate processes

To be successful you will:


  • A great team player with exceptional communication skills
  • Flexible approach to working in a multirole environment
  • Professional appearance
  • Ability to organise and prioritise tasks and work on own initiative
  • Driving licence
  • Extremely proficient with Microsoft office suite, in particular Word, and Excel.

Benefits:


  • Career progression and development within a company
  • Flexible working patterns
  • Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr plus
  • Employee Assistance Programme qualified emotional and practical support 24/
  • Life assurance 3x your annual base salary for death in service
  • Cycle to work scheme
  • Eyecare voucher scheme
  • Pension scheme with employer contributions
  • 22 Days annual leave and bank holidays
  • Staff Discounts
  • Days leave for your Birthday


Why talk to us? The Solution Automotive have been leading experts in Automotive Recruitment since 1999 Our team know the industry like the back of their hand, and we have exceptional well forged relationships within an expansive network.

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