Project Support Specialist - London, United Kingdom - GLG

GLG

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Summary

Specific responsibilities include (but are not limited to):

Schedule calls between GLG clients and requested experts
Navigate requests with compliance requirements and clientspecific preferences
Establish and build strong working relationships with internal Client Solutions partners
Successfully execute against scheduling request objectives, seeing each project through to completion
Appreciate the urgency of scheduling calls and prioritizing accordingly to provide timely client service
Demonstrate adaptability in a fastpaced, dynamic work environment
PLEASE NOTE THIS IS NOT A PROJECT MANAGEMENT ROLE
Undergraduate degree and/or equivalent experience of client/customer service
Able to prioritise tasks in order of urgency
Superior phone communication and interaction skills, including demonstrated oral and written abilities
Strong problemsolving skills
Passion for fastpaced learning
Ability to communicate and manage relationships across the full professional spectrum including internal and external stakeholders
Act with the highest integrity and professionalism in all their endeavour
Think creatively and focus on opportunities for growth
Enjoy working in a team orientated environment
Demonstrate the ability and initiative to handle increasing responsibility over time
Full business proficiency in English is essential
Full business proficiency in Spanish desirable but not essential for the role

Career Progression:

Project Support Specialists typically progress onto Senior Project Support Specialist level with the ability to take on mentoring opportunities of more junior members of the team.

What we offer:

Competitive base salary and annual bonus with comprehensive benefits (including healthcare coverage, a contributory pension plan, 25 days annual leave plus bank holidays)
Global tuition reimbursement to support GLGers who want to continue their professional education
A great team atmosphere with socials, off site activities and sports teams to join
An opportunity to contribute to GLG's Social Impact Partners Programme

About GLG / Gerson Lehrman Group
GLG is the world's insight network.

Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards.

Our compliance standards are a major competitive differentiator and key component of the company's culture.

Gerson Lehrman Group, Inc.

("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.