Quality and Compliance Officer - Leicester, United Kingdom - Cherrytree Residential Home

Cherrytree Residential Home
Cherrytree Residential Home
Verified Company
Leicester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Quality and Compliance Officer - Care Homes

Location:
Multiple locations across East Midlands & East of England


Are you a detail-oriented and experienced professional with a passion for ensuring quality standards and regulatory compliance? We are seeking a dedicated Quality and Compliance Officer to oversee and maintain the highest standards of care across our multiple care homes.

If you have a strong understanding of regulatory requirements, excellent attention to detail, and the ability to drive continuous improvement, we want to hear from you


Responsibilities:


  • Ensure compliance with relevant regulatory bodies (e.g., CQC) and industry standards across all care homes in the region.
  • Conduct regular internal audits to assess compliance with policies, procedures, and quality standards.
  • Collaborate with care home managers and staff to develop and implement quality improvement plans, ensuring best practices are followed.
  • Monitor and evaluate the effectiveness of care plans, risk assessments, and policies to identify areas for improvement and make recommendations.
  • Support care home managers in developing and delivering training programs to enhance staff knowledge and compliance with regulations.
  • Investigate incidents and complaints, ensuring appropriate actions are taken, and preventive measures are implemented.
  • Keep uptodate with changes in legislation, regulations, and best practices related to the care sector, communicating updates and providing guidance to the team.
  • Promote a culture of continuous improvement and quality assurance throughout the care homes, encouraging feedback and actively seeking opportunities for enhancement.
  • Collaborate with external stakeholders, such as local authorities and healthcare professionals, to ensure effective communication and coordination of care.

Requirements:


  • Relevant qualification in health and social care or a related field.
  • Proven experience in a quality and compliance role within the care sector, preferably across multiple care homes.
  • Indepth knowledge of relevant legislation, regulations, and industry standards (e.g., CQC, Health and Safety, Data Protection).
  • Strong analytical skills with the ability to interpret data, identify trends, and make informed recommendations.
  • Excellent attention to detail and the ability to maintain accurate records and documentation.
  • Effective communication skills to engage with care home managers, staff, and external stakeholders.
  • Ability to prioritize tasks and manage time effectively, ensuring deadlines are met.
  • Knowledge of quality improvement methodologies and experience in implementing quality improvement initiatives.
  • A proactive approach with the ability to drive change and promote a culture of quality and compliance.
  • We offer a competitive salary, comprehensive benefits package, and the opportunity to work across multiple care homes, making a positive impact on the lives of residents and staff.

Job Types:
Full-time, Part-time, Permanent


Salary:
£24,000.00-£28,000.00 per year


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)

Experience:

Care Home Manager: 3 years (required)


Work Location:
In person
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