Automation Process Sme - Cambridge, United Kingdom - Cambridge University Press & Assessment

Cambridge University Press & Assessment
Cambridge University Press & Assessment
Verified Company
Cambridge, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£49,000 - £66,000


Location:
Cambridge (Hybrid)


Contract:
Permanent

We are embarking on a new era of digital solutions for learning.

Improving efficiency and reducing costs are critical to our success and now is an opportune time to join a dynamic and fast-growing team who are helping shape and deliver the Automation capability.


As the Automation Process SME, you will be responsible for the contribution to the development of the business analysis capability within the Automation Team.

You will play a pivotal role in developing and implementing innovative automation opportunities that will help drive efficiency across the organisation.


We're looking for an enthusiastic and experienced Automation expert to help us achieve these ambitious plans across our expanding global technology platforms.


We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.


About the role
This role offers the opportunity to work closely with team members globally - in the UK, Manila and India.

You'll develop strong working relationships with a wide group of colleagues and will be working as a valued part of a very supportive and innovative team where a positive, collaborative approach and a problem-solving attitude are appreciated and rewarded.

We are a small but extremely effective team, and there is a real opportunity to contribute and to make a difference.


  • Be the Automation Process SME and provide an advisory service to the business. Champion automation and providing guidance/ support to wide ranging stakeholders to elicit and articulate clear customer and business goals, as well as shape automation journeys.
  • Focus on understanding customer problems and identify automation opportunities for improvements to drive efficiencies across the organisation. Identify and highlight where processes are not suitable for automation as optimisation using Lean 6 Sigma methodologies is required.
  • Takes responsibility to work with customers to methodically investigate, analyse, review, define and document business requirements/user stories for all automation technical teams (e.g., RPA, BPM etc). To enable effective and successful delivery of value to the organisation and customer via change initiatives
  • Matrix management of a team of analysts using strong leadership and mentoring skills

About you
You will have proven experience successfully delivering automation projects.

This is a role within a technical team so experience with technical project delivery, or involvement in technical projects in general, is an advantage.

You should have a background in process automation and business analysis, with project management experience.


Your experience in these areas will allow you to manage a variety of automation projects successfully, working with stakeholders to deliver best value, anticipating issues, and managing dependencies for effective deliveries.

You will have a keen eye for detail and an ability to organise effectively.

You will be an excellent communicator, able to give stakeholders visibility and confidence, able to negotiate where necessary, and ensuring the team have a clear sense of direction and purpose.

You will enjoy responding to evolving challenges and be proactive in looking for ways to improve team processes.

You will have a key focus on teamwork, and on shared responsibility.

You will be a natural collaborator, playing a strongly supportive role within the team in the face of challenging deadlines and ambitious projects.


Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:Group personal pension scheme

  • Discretionary annual bonus
  • Life assurance up to 4 x annual salary
  • Private medical and Permanent Health Insurance
  • Green travel schemes
  • 28 days annual leave plus bank holidays
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.


Why join us**- Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. _

  • Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. _
**
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