Night Porter Belfast City - Miller Hospitality Limited

Miller Hospitality Limited
Miller Hospitality Limited
Verified Company
Belfast, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Our client is looking for a night porter to join their team, This residence prides itself on giving their guests the 5 star treatment from booking their stay, your job will be to offer a seamless customer experience,You will be responsible for ensuring that guests and visitors are welcomed, assisted with their requirements, and advised on any facilities queries.

Events are a key aspect of the Porter role; timely set up and smooth running are crucial to our reputation, along with excellent presentation in all public areas.


Key tasks and Responsibilities

  • Ensure internal and external spaces are immaculately presented at all times
  • Ensuring guests are welcomed, assisted with requirements and advised on any facilities or local queries
  • Ensure customer luggage is delivered to the rooms in a timely manner
  • Ensure all guests are welcomed, assisted with their requirements, and advised on any facilities queries
  • Ensure all public areas are flawlessly presented at all times
  • Timely response to all safety and security issues, ensuring that the hotel is secure on the exit of the evening Duty Manager until the arrival of the morning Duty Manager
  • Effective handover of all issues and concerns to the Duty Manager to allow for continuity of service.
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