Band 4 Urology Pathway Navigator - London, United Kingdom - Royal Free London NHS Foundation Trust
Description
We are looking for an individual to join the Urology Department to manage and maintain the General Urology Cancer/RTT Service, including but not limited to; RTT Validation, implementing STT within a large cancer/benign service, working with CPG team to better the performance of our service.
The successful applicant will have specific responsibility for our Urology stone pathway and will also need to demonstrate flexibility to support other Urology sub specialities as required.
This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
- Manage referrals received by the specialty by working closely with clinicians to ensure that patients are placed on the correct clinical pathway.
- Ensure that simple tests or preinvestigations have been ordered where necessary.
- Ensure effective communication channels are in place and that key stakeholders including patients, families and carers are informed of the communication details and hours of work.
- Arrange transport (in line with trust procedure) and translation services where necessary.
- Identify and seek to resolve bottlenecks or delays in the patients' pathways, escalating issues where necessary to the clinical pathway manager. Ensure that all patient administration is carried out in line with Trust policies and procedures.
- Coordinate appropriate appointments for patients in partnership with the OAC (including rescheduling and booking follow
- Monitor clinic lists to assess workflow and escalate any issues where necessary.
- Ensure the patient understands their care pathway and is aware of appointments and any changes.
- Monitor investigations and tests to ensure they have been completed and results/reports are available prior to appointments and consultations with the clinical team.
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