Directorate Administration Officer - Newcastle upon Tyne, United Kingdom - NHS Business Services Authority

NHS Business Services Authority
NHS Business Services Authority
Verified Company
Newcastle upon Tyne, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
If you are looking for a role that gives you lots of variety and want to use your knowledge and skills in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the role for you

We are looking for a Directorate Administration Officer to support our Finance, Fraud, Commercial and Estates teams.

Training will be provided, and you'll get involved in a wide range of activities including recruitment and induction, creating contracts, securing quotes and raising orders, monitoring KPIs, supporting with staff engagement and volunteering initiatives as well as general administrative and clerical tasks.

If you are energetic and enthusiastic, confident with IT, organised and keen to learn, you may have what this role needs

We are seeking applicants from all backgrounds to ensure we get the best, most creative talent on our team.

What do we offer?

  • 27 days leave (increasing with length of service) plus 8 bank holidays
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Hybrid working model (we are currently working largely remotely)
  • Career development
  • Active wellbeing and inclusion networks
  • Excellent pension
  • NHS Car lease scheme
  • Access to a wide range of benefits and high street discounts
  • Providing wideranging administrative support to colleagues across our Finance, Commercial and Estates directorate
  • Providing excellent customer service to our internal customers
  • Supporting the recruitment and induction of new starters
  • Raising orders and requisitions through our finance system
  • Collating data and producing regular reports for internal and external stakeholders
  • Promoting wellbeing and volunteering opportunities for and with colleagues
  • Supporting the directorate in securing or maintaining quality standards and accreditations
  • General clerical tasks including post, contracts, arranging meetings, travel and accommodation, scanning/copying, document management, handling phone enquiries, diary management support


At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services.

Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We're behind these, and much more.


Being one of the UK's Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic.

We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.

In this role, you are accountable for:

  • Ordering of goods and services in full compliance with NHSBSA standing financial instructions and financial procedures, including raising
requisitions and POs, chasing payment approvals, securing and reviewing quotes as required


  • Producing regular and ad hoc reports from key systems including NHSBSA's e-procurement system as required by the Commercial team.
Collating information for other Commercial monthly and quarterly reports, and Board report pipeline management.


  • Supporting Commercial colleagues with individual procurements; maintaining the Contract Register for Commercial Services
  • Collating accurate and timely KPI information and performance dashboards for internal and external customers
  • Supporting the Directorate Business Manager in researching, sourcing and booking training courses, events and other CPD opportunities for
directorate colleagues


  • Acting as a Teams and Hub (intranet) champion for the Directorate, ensuring information and content is up to date and accurate, with regular
news articles researched and published


  • Taking a lead in researching and promoting volunteering opportunities and charitable work for Directorate colleagues; maintaining accurate
records of volunteering completed


  • Being a member of the NHSBSA Wellbeing Network, and coordinating and promoting wellbeing activities across the Directorate
  • Supporting our teams with work to achieve or maintain quality standards and accreditations; coordinating award entries
  • General administrative and clerical tasks including
may include commercially confidential and/or personal information

  • Cheque stationery ordering and daily payments cheques printing for Financial Operations team
  • Processing full financial administration in respect of prepayment certificate refunds, including the input of information and processing
of postal order refunds

  • Arranging travel and accommodation for colleagues
  • General administrative duties including scanning, photocopying, document management, printing, filing. Opening, sorting and
sensitive and co
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