HR Services Supervisor - Milton Keynes, United Kingdom - Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Department:
Human Resources

Band 5 £28,407 to £30,639 per annum

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

The post holder will work in the Human Resources Services Team and will supervise a comprehensive customer focused front-line service to employees who require assistance with HR transactions, such as payroll, temporary staffing requirements and general HR queries.

They will act as first point of contact for all queries from the HR Services Advisors and will provide first line supervision and support to the services team and deal with escalated and complex queries.

In addition, the post holder will support the maintenance and usage of the computerised payroll and HR information systems (ESR).

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients.

The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Communicates with HR team members, payroll staff, finance staff and Trust staff at all levels.
Provides and receives information in both standard as well as complex format. i.e. communicates/relays pay and tax information to employees in response to basic queries.
Delivers training or support to users.
Acts as liaison between Trust and thirdparty payroll provider for basic queries.
Act as first point of contact for users for all HR Services Team queries.
Liaising with third parties (such as external payroll provider) to identify a resolution.
Triage complex user queries to the relevant HR team member for resolution.
Work is carried out within set procedures and laid down timetables.
Plans and prioritises own day to day workload.
Regular discussion with Line Manager relating to workload and task prioritisation.
Able to comment on the content and implementation of workforce policies.
Implements departmental policies within own work area and proposes changes to own working practices as a result of new legislation or guidelines; e.g. to be aware of data protection issues and ensure information relating to staff is provided to authorised users only.

Please refer to the job description for further details.