Employment Services Administrator - St Helens, United Kingdom - St Helens and Knowsley Teaching Hospitals NHS Trust

Tom O´Connor

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Description

As part of the HR Directorate, the Payroll Services HR Transactional Administrator will support the provision of a professional, efficient and integrated "one stop" service.

This includes handling customer enquiries and where possible sign posting to the most appropriate source of information.


The Payroll Services HR Transactional Administrator will support the Manager with the administration of a number of projects and audits, and will carry out accurate and timely administration working in partnership with other departments, delivering an efficient and professional service.

Interviews are due to take place week commencing 6th February 2023


Delivery of accurate timely and customer focussed services within the Payroll Services Team to the employees of the Trust and other clients as applicable.

Work on ongoing projects


Provide administrative support to the Payroll Services department including the processing and recording of information, production of letters and input into information systems.


Ensure that all telephone enquiries to the department from both internal and external parties are handled courteously, effectively and efficiently e.g.

employees, managers or prospective applicants.

Notification to managers of professional registrations due to expire.

Data validation on ESR.

Completion of Ad Hoc reports.

Run standard and ad hoc reports from the ESR system using the Discoverer and Business Intelligence tool.


St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.


We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man.

We are a Major Trauma Unit and the Mersey Regional Burns Unit.


Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.


Our latest achievements include:


  • Acute Trust of the Year
  • HSJ Awards November 201
  • Trust rates Outstanding by the CQC
  • Inspection August 201
  • Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
  • Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
  • Best place to work in the North West (NHS Staff Survey 2021)
In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas;

  • Standard of care
  • Best place to work
  • Care of patients being the Trust's priority
  • Staff engagement
  • Staff morale
  • Compassionate and inclusive
  • Providing a safe environment for staff

KEY DUTIES

  • Coordinate the DBS lookback scheme, monitoring current employees and ensuring compliance from all staff that require a renewal. Undertake ID appointments with current employees, update TRAC system with DBS renewal details. Provide DBS data/reports when required, completion of any adhoc requests regarding DBS.
  • Delivery of accurate timely and customer focussed services within the Employment Services Team to the employees of the Trust and other clients as applicable.
  • Provide administrative support to the Employment Services department including the processing and recording of information, production of letters and input into information systems.
  • Ensure that all telephone enquiries to the department from both internal and external parties are handled courteously, effectively and efficiently e.g. employees, managers or prospective applicants.
  • Process new starters, variations and terminations on ESR
  • Notification to managers of professional registrations due to expire.
  • Completion of Ad Hoc reports.
  • Run standard and ad hoc reports from the ESR system using the Discoverer and Business Intelligence tool.
CLINICAL & PROFESSIONAL RESPONSIBILITIES

  • Contribute to the continuous improvement in the efficiency and effectiveness of the Employment Services Department.
  • Contribute to the achievement of the HR Directorate and Trust Objectives.

ADMINISTRATIVE RESPONSIBILITIES

  • Provide administrative support to the Employment Services department including the processing and recording of information, production of letters and input into information systems.
  • Support the employment services manager with the administration of audits.
  • Respond to requests of honorary contracts, letters of access, and issue documentation in accordance with agreed timescales.
  • Complete all factual reference requests ensuring adherence to the streamlined process.
  • Provide cross cover within the employment services team when volumes and absence require.
  • Ensure own workload is managed and planned in accordance with the department KPIs (schedules and deadlines).
  • Responsible for ensuring all amendment to contracts are issued to Trust employees.
  • Provide an advisory

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