Service Administrator - Oldham, United Kingdom - BAYMAN ATKINSON SMYTHE LIMITED

BAYMAN ATKINSON SMYTHE LIMITED

Verified Company

Oldham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Based in Oldham, North Manchester our client is a successful engineering business that are committed to training their people as well as preserving and protecting the local environment.

As Service Administrator, you will be office-based, working Monday - Friday 9.00am to 5.30pm.

THE JOB:

Reporting to the Service Manager, as Service Administrator you will support the service team by effectively managing their customers and engineers.

As Service Administrator your responsibilities will include:

Ensuring service-related tasks and processes are completed on time
Assisting the service team members whenever necessary
Ensuring information is updated and work is completed on time
Handling customer enquiries to completion
Ensuring communication within the team is conducted in a timely and professional manner

THE PERSON:

The ideal Service Administrator will have some customer service and administration experience and will have excellent people skills.

A professional and friendly approach is essential as you will be expected to deliver an excellent level of customer serviceat all times.

You will need to be able to work to your own initiative and at times at some pace therefore, you must be a robust character that is highly organised, able to multitask and confident at problem solving.

You will need to be reactive to change andhave a flexible approach to all that you do.

THE BENEFITS:

A great working environment that encourages collaboration and professional development
Onsite secure parking
20 days holiday + the bank holidays (increases with length of service to 25)
Company pension
Employee Assistance Programme
Life Insurance Scheme
Annual bonus
Free onsite gym