Office Services Supervisor - Glasgow, United Kingdom - EB Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description

EB Recruitment is seeking an experienced Office Supervisor or Office Manager to join a growing professional services firm. Based within their Glasgow office this role will involve supervising a team of receptionists and back office staff.
Reporting to the Operations Director, this varied role will involve:

  • Main point of contact for back office function
  • Coordinate, organise and schedule meetings and appointments
  • Support with HR duties, team management etc
  • Organise office operations and procedures
  • Coordinate with IT department on all office equipment
  • Contractor management
  • Assist reception with visitors, calls and requests internally and externally
  • Assist with PowerPoint requirements within the firm
  • Senior management diary management
  • Responsible for managing the office function, ensuring office operations and procedures are followed including process improvement
  • Workflow management
  • Project management
  • Reporting to the senior team
  • Responsible for recruiting staff for the office and new starter processes
  • Provide ongoing coaching, mentoring and guidance to the team
  • Finance management
  • Coordinate and execute firm events
  • Oversee file management process
  • Support with customer inquiries and complaints
  • Build relationships across the firm
- customer inquiries and complaints

  • Provide cover in emergency situations e.g. sickness and holidays
  • Health & Safety
  • Ad hoc duties as requested by the business

Skills and experience required:


  • Must have supervisory or management experience within a reception/administrative environment, professional services advantageous
  • Knowledge of office management & facilities responsibilities, systems, and procedures
  • Ability to prioritise and multitask
  • Possess excellent communication skills
  • Strong organisational and planning skills
  • Proficient in MS Office, IT systems
  • Experienced with financial/accounting, reporting, administrative management procedures and business principles
  • HR knowledge
  • Knowledge of Health and Safety and performing risk assessments

Please note, this role is fully office based (5 days)

Job Types:
Full-time, Permanent


Salary:
Up to £35,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person

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