Housing Allocations Administrator - London, United Kingdom - Page Personnel

Page Personnel

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Work in a busy a diverse role

About Our Client:

A large University in central London

Assist in the preparation and circulation of regular update reports on occupancy levels and collaborate with the Manager to devise and implement strategies to ensure void turnaround and mitigation of financial loss to the University.
Demonstrate a comprehensive knowledge of Housing Services' range of services, and participate actively in other areas within the department as and when required.

Ensure that a thorough knowledge of University-owned and head-leased properties is maintained.

Participate at University Open Days, Open Evenings and other promotional events.
Demonstrate excellent communication skills, patience, and cultural awareness when dealing with the diverse range of customers.

The Successful Applicant:

Essential:

Experience of working within a complex organisation with multiple customers and stakeholders and of delivering excellent customer service.
Confident and effective in working under own initiative, the post holder must be equally effective as a team player.
Personable, a professional and patient manner, the post holder must manifest a genuine interest in customer service and in achieving a positive outcome for all customers/stakeholders.
Honesty and integrity, and the ability to deal sympathetically with confidential information.
The post holder must have excellent attention to detail and be able to thrive in a seasonal environment where they cope well during stressful peak periods, delivering consistent service levels throughout

Desirable:

Demonstrable experience of working within a busy Accommodation or Reservations office, ideally from a University or other educational environment.
Experience in supporting and dealing with students

What's on Offer:

TEMPORARY ROLE UNTIL END OF SEPT/OCT