Workplace Experience Coordinator - London, United Kingdom - CPL Specialist

CPL Specialist

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our mission is to make internet business personal.

Today more than 30,000 businesses use our suite of customer messaging products to drive growth at every stage of the customer lifecycle - across acquisition, engagement, and support.

What is the opportunity?
The Workplace Experience (WE) team is a global team focussed on enhancing employee experience and culture. We create engaging work environments that reflect our culture, where employees feel welcome, connected & productive.

Reporting to the Manager for WorkplaceExperience, EMEA, the Workplace Experience Coordinator in London will join a dynamic & passionate team dedicated to curating exceptional experiences for everyone who comes to the London office.

They will ensure that all operational aspects of the London officerun smoothly, and be the face of the London office, responsible for creating a warm and welcoming experience for all employees & visitors, and owning the day-to-day workplace operations of our office in Tech City near Shoreditch.

What will I be doing ?:

Be the welcoming face of the London office. This includes meeting & greeting visitors (guests, interviewees, customers, vendors etc.), managing incoming & outgoing deliveries and keeping the access control system up to

date.

Act as the WE team pointofcontact for all company employees in London,

including new hires & visiting employees.

Monitor our internal messenger system to track & respond to employee queries in a friendly & efficient manner.
Own the condition of the office at all times, making sure it is always tidy, professional, presentable & clutterfree.

& in person.

Act as the key point of contact for building management, service vendors (maintenance, catering & cleaning) and IT to ensure office services are always delivered to the highest standards, from ensuring meeting rooms are fully functional to ensuring mealsalways arrive on time, and everything in between.
Build strong relationships with the teams in the office (majority R&D), and local leadership to find fun and creative ways to bring the office together through events, programs and initiatives.
Own ontheground execution of global WE team programs & initiatives which include Food, Events, Sustainability, Visitor Experience & Customer Service.

Who am I?:

Positive & welcoming. You set the tone for the office by making everyone who steps through the door feel comfortable and welcome.
Passionate about People: You love to be part of a team and you genuinely care about creating spaces where people love to work.
A

Self Starter:
You are self-motivated with a talent for spotting what needs to be done and doing it.

Ideas person. You are enthusiastic about bringing fun and creativity to the workplace through everything you do, from optimising daytoday processes, to creating delightful events.
Organised Multitasker. You stay on track by proactively managing and prioritising your workload, and are quick to pivot to meet changing needs.

What skills & experience do I need?:

Minimum 2 years of related experience in the areas of Workplace, Customer Service or Hospitality in a fast-paced environment
experience in tech is a big plus.
Experience in building and maintaining relationships across functions and

levels.