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2nd/3rd Line Service Desk Analyst - Manchester, United Kingdom - SearchDATA

SearchDATA

Verified Company

Manchester, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SearchDATA is currently recruiting for a 2nd/3rd Line Service Desk Analyst for a professional services firm based in central Manchester.

This is a brand new role to support the growth of the organisation and offers involvement in exciting new projects from day one.

This is a perfect opportunity for somebody looking to advance their career. Our client has a culture built on rewarding successand hard work with financial gains and advancement within the company, so if you have the right attitude, you will go far

What we can offer

Regular salary reviews relating to performance
Industry specific training
5% annual bonus
Health & Wellbeing Initiatives
Extended lunch breaks for gym goers
Private Healthcare Insurance
Generous holiday entitlement including Christmas shutdown not requiring annual leave

Excellent Social Calendar

Group Summer and Xmas Parties; Friday drinks every week; Frequent team nights out and events

Responsibilities General duties will include but not be limited to:

Updating and maintaining the ticket management systems to make sure detailed record of incidents/resolutions are kept.
Building and maintaining workstations for new/moving staff.
Maintaining the Networks, and dealing with any cabling issues within the company
Working Businesswide along side project leaders on projects surrounding the service desk or related areas

Key Technical Disciplines desired: