Allocation Officer - Harrow Weald, United Kingdom - Metroline

Metroline

Verified Company

Harrow Weald, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Department:
Operations

Location:
Harrow Weald

Closing Date:
February 3, 2023

Job Summary:

The Allocation Officer reports directly to the Operations Manager, and will be responsible for ensuring the preparation of the Allocation top sheets and efficient utilisation and allocation of spare staff prior to the day of operation.

A high standard of accuracy is required for this administrative position, which will include the prediction and compilation of the Weekly Staff Utilisation Statement, and the provision of staffing statistics.

Main Responsibilities

Preparation of the top sheets and Staff Utilisation Statement;
Allocation of spare staff and dealing with staff requests for allocation changes;
To develop and foster a sound relationship with platform staff and maintain good communication with other garage employees and managers;
To ensure cost effective utilisation of operating staff, to provide maximum cover of the duties operated from the garage;
The upkeep and maintenance of duty postings, WRD postings and main rotas;
Assisting the Operations Manager with any administrative duties as and when required;

Essential Criteria:

Applicants should be numerate and accurate in their work, with excellent attention to detail;
They should be able to demonstrate initiative, flexibility and have a committed approach to their work;
Experience with internal IT systems, particularly DAS, is desirable, however training can be provided;
A good telephone manner and the ability to get on with people and work as part of a team;
Knowledge of driver hours regulations is essential;

Competencies and Skills

Excellent written and spoken English with the ability to communicate clearly and at all levels;
Excellent attention for detail;
Ability to operate as a team player;
Ability to work well under pressure;
Excellent interpersonal and organisational skills;
Must be proactive, methodical and results orientated;
Highly organised, motivated and able to prioritise workload;
Ability to manage own workload effectively and work to strict deadlines;
Process driven and able to deliver results in a high volume;
Ability to use initiative and identify solutions when a problem or difficult situation arises;
Must be able to demonstrate credibility to build professional relationships with both employees and managers;
Discreet when managing confidential matters;
Ability to collate and interpret statistical data;
Able to build lasting relationships with internal and external stakeholders/suppliers;
An understanding/appreciation of the service requirements and the management of day to day operational issues.

Hours of Work:

38 hours per week, Monday to Friday

The Equality Act

Salary
Competitive

How to apply

Applications

Applications should include:
- provide examples of how you meet the competencies & skills;
- any relevant qualifications or experience.