Operations Administrator - Gateshead, United Kingdom - UK Lift and Escalator

Description

At UK Lift and Escalator, we have a range of customers across all sectors throughout the UK, providing lift and escalator maintenance, call out, repair and project services.

We are a family business and we pride ourselves on offering a trustworthy and reliable service to all of our customers.

Due to continued growth, we require an Operations Administrator to play a key administrative role in supporting the service and repair teams with administrative tasks.

The required person must be able to work in a challenging and competitive environment.

A
Operations Administrator will be expected to perform the following tasks:

• Managing worksheets
• Filing and organising documents and records
• Answering customers telephone queries
• Handling customer requests
• Maintaining good customer relations
• Managing client specific portals
• Producing reports
• Maintaining client records
• Administrative support to the service and repair teams, including engineers
• Assisting with planning and tracking of works
• Estimating/Quoting

Qualifications/Experience:

• Strong organisational skills with attention to detail
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Ability to multitask and prioritise tasks effectively
• Previous experience in administrative or office support roles is preferred

This position requires a highly organised individual who can handle multiple responsibilities and work effectively in a fast-paced environment. The Operations Administrator will play a crucial role in supporting the operations team and ensuring smooth day-to-day operations. If you are a proactive problem solver with strong administrative skills, we encourage you to apply.


Salary:
£25,000.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Gateshead (required)

Work Location:
In person