IT Trainer - Peterborough, United Kingdom - MFK Recruitment
Description
We are working with a top-tier law firm in East Anglia that is seeking an IT Trainer & Application Support Specialist.
The IT Trainer & Application Support Specialist can work from any of my client's offices in Spalding, Peterborough, or Huntingdon.
The previous employee in this role was in fact, a Legal Secretary, my client is keen to hear from individuals from Legal backgrounds.
IT Trainer & Application Support - responsibilities:
- To deliver IT induction and fulfill ongoing training needs, providing new starter assistance as required
- Testing new or updated systems and preparation of supporting release notes and training notes.
- To implement an appropriate IT competency framework with relevant training/training resources and systems to track and report individual progress
- To efficiently manage all IT training requests, bookings and training records
- Liaison with the development team and outsourced IT service provider to ensure effective implementation through training on new projects/system updates / best use of existing systems
IT Trainer & Application Support - skills & experience:
- Excellent interpersonal skills
- Ability to quickly learn new software and business processes and translate knowledge into training/learning resources
- Demonstrable problemsolving ability and willingness to persist and overcome obstacles.
- Proficient in using Microsoft Office products i.e. Outlook, Word, Excel, and PowerPoint.
- High level of understanding of technical issues which may effect the business including, but not limited to, identification of new solutions.
- Ability to work well under pressure and manage/prioritise workloads.
- Highly developed organisational and time management skills.
- Ability to negotiate and persuade at all levels, including senior management, in order to achieve a successful outcome.
More jobs from MFK Recruitment
-
CRM Technical Project Manager
London, United Kingdom - 18 hours ago
-
Senior Full Stack Web Developer
Dromore, Co. Down, United Kingdom - 3 weeks ago
-
IT Systems Administrator
Winchester, Hampshire, United Kingdom - 2 weeks ago
-
Operations Assistant
Peterborough, United Kingdom - 2 weeks ago
-
Front-end Developer
Manchester, United Kingdom - 1 week ago
-
IT Systems Administrator
Winchester, Hampshire, United Kingdom - 1 week ago