Head of Housing - London, United Kingdom - Adecco UK

Adecco UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you like to use your inspirational leadership skills to transform the services delivered to diverse communities ?
The Head of Housing & Community Services is a crucial role for Gateway Housing.

As a key member of the senior leadership team this extensive and varied position will present you with the opportunity to drive a Customer First approach.

Leading the delivery of all tenancy services for general needs and sheltered housing tenants and leaseholders, Gateway Housing is looking to enhance the overall customer experience.

Reporting directly to the Director of Customer Services you will operate as a key figurehead, providing strategic leadership and direction to a range of teams delivering tenancy management, income collection, voids and allocations, estate management and caretaking services.

With a track record of driving performance and proficient knowledge of housing technical and legislative requirements, you will inspire your teams to truly enhance the housing management offering, delivering solutions that really change lives for the better.

As an accomplished leader you will be able to demonstrate:

Senior l eadership experience within social housing in an urban environment
Proven a bility to demonstrate and lead a Customer First approach within a culturally diverse community
Experience of strong financial management, including budget setting and reporting
T rack record of driving and developing high performing teams
Specialist knowledge of the technical and legal aspects of landlord and tenancy legislation and regulation
Substantial experience of driving customer insight and communication, resident engagement and empowerment

Gateway Housing has been supporting communities to thrive since 1926 ; it is an ambitious H ousing A ssociation with over 3,000 homes in the heart of London's East End.

You will be joining Gateway Housing at an exciting time as they bring to life an exciting growth programme and people-based vision.

Your drive and ambition will help the organisation to go further to truly understand and address the rapidly evolving needs of East London's diverse community.

This is a fantastic opportunity for a talented and passionate leader to make a significant impact, amplifying the purpose of providing great homes and supporting communities in East London to thrive.

Are you up for the challenge?

Application Closes: 22 nd March, 12pm

To speak to a recruitment expert please contact Holly Kennedy