Service Support Administrator - Sheffield, United Kingdom - Airco Refrigeration and Air Conditioning Ltd

Airco Refrigeration and Air Conditioning Ltd
Airco Refrigeration and Air Conditioning Ltd
Verified Company
Sheffield, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

A bit about us


Founded in 1991 as a sole trade; and fast forward to today, Airco stands as a leading HVAC & Renewables contractor, directly employing more than 200 staff.

Proud of our roots in Hull, the business has expanded to provide a now largely national service offering.


Originally, the business predominantly operated as a refrigeration contractor; the business has grown into offering multiple disciplines including air conditioning, ventilation, heating, plumbing and renewables.

We provide full service, maintenance, repair, design and installation services for this entire scope to ensure our clients can rely on us for turn key solutions within the industry, including 24/7 365 availability for critical breakdowns.

There truly has never been a more exciting time to join our rapidly growing business as a Support Administrator.


Location:
Sheffield


Salary:
Upto £22,000 per annum


Benefits:

Enhanced Holidays, Birthday day off, Long service awards, Enhanced sick pay, Bike to work scheme, referral scheme, Home support and Health cash plans.


The Role:


As a Support Administration your role will involve a wide variety of administration tasks from supporting your colleagues manage their customer requirements to reviewing working documents.


Main Duties & Responsibilities:


  • Act as the first point of contact for incoming calls
  • Liaise with colleagues to prioritize customer scheduling
  • Review engineer work reports
  • Data Entry / reporting
  • Cross reference various reports, extracting key data for reporting
  • Raise purchase orders
  • Order access equipment/ materials when/ if necessary
  • Update asset registers and compliance documentation
  • Any additional tasks when required by senior colleagues
  • Act as the first point of contact for incoming calls
  • Liaise with colleagues to prioritize customer scheduling
  • Contact Customers to confirm Engineer availability and schedule
  • Allocate Engineer work and review engineer work reports
  • Data Entry
  • Cross reference various reports, extracting key data for reporting
  • Raise Purchase Orders
  • Order access equipment/ materials when/if necessary
  • Update asset registers and compliance requirements
  • Any additional tasks when required by Senior colleagues

We are looking for individuals who can meet the following requirements:

  • Act as the first point of contact for incoming calls
  • Liaise with colleagues to prioritize customer scheduling
  • Data Entry / reporting
  • Cross reference various reports, extracting key data for reporting
  • Raise purchase orders
  • Order access equipment/ materials when/ if necessary
  • Update asset registers and compliance documentation
  • Any additional tasks when required by senior colleagues
  • Excellent interpersonal and communication skills
  • A high level of attention to detail
  • Good organisational skills
  • Proficient user of MS Office in particular Word and Excel

Job Types:
Full-time, Permanent


Salary:
From £22,000.00 per year


Benefits:


  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Onsite parking
  • Referral programme

Schedule:

  • 8 hour shift

Work Location:
In person
More jobs from Airco Refrigeration and Air Conditioning Ltd
See all jobs of Airco Refrigeration and Air Conditioning Ltd