Collections Executive - Oxford, United Kingdom - Oxford University Press
Description
ABOUT THE ROLE
You will be responsible for the collection of monies owed to Oxford University Press from Domestic and International accounts within credit control policies and procedures.
KEY ACCOUNTABILITIES:
- Contact a range of accounts for due debt and overdue for payment to minimize bad debt in line with agreed policy.
- Contact customers who have exceeded credit limits and terms to aid collection efforts to facilitate continuous supply
- Contact a range of accounts for due debt and overdue for payment to minimize bad debt in line with agreed policy.
- Contact customers who have exceeded credit limits and terms to aid collection efforts to facilitate continuous supply
- Maintain customer comments on accounts to reflect actions taken and ensure all internal controls and audit trial are adhered to.
- Build effective internal and external relationships with all stakeholders.
- To achieve agreed cash collections target in line with credit strategy and escalate any issues of risk and concern to line managers
- Work with all the CAR and MD&Q teams to have the monies correctly applied and to take forward any queries raised by the customer.
- Approval to assign credit limits and payment terms within agreed matrix levels on active accounts.
- Collate supporting information for approval on extended credit requests and payment plans as per credit policy.
This is a fixed term contract for 12 months.
ABOUT YOU -
We are looking for a charismatic person with a good attitude who is also resilient and passionate about what they do.
ATTRIBUTES:
- Effective communicator
- Remains calm during pressurized times
- Proactive approach
- Excellent time management
- Commitment to complete activities
SKILLS & KNOWLEDGE:
- Excellent workload and people skills
- Able to work to meet agreed deadlines and both individual and team targets
BENEFITS
We care about work/life balance here at OUP.
With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week.
We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
QUERIES
- Division:Group Finance
- Department:Credit Management
Part Time:
Full Time- Ref:3891
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