Administrator - Bexleyheath, United Kingdom - Optyma Security Systems Ltd

Optyma Security Systems Ltd
Optyma Security Systems Ltd
Verified Company
Bexleyheath, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us
Since 1987 Optyma Integrated Security Systems have been successfully delivering complex integrated security projects using the latest technology.

With experience in some of the most critical and demanding sectors such as Railways and Infrastructure, Optyma have developed expertise in the design, implementation, maintenance and support of client's sites across the UK and Europe.

We aim to deliver exceptional customer service to our clients by having a highly engaged, motivated and well-trained workforce.

We achieve this through directly employing all our staff rather than using contractors and combine this with extensive training and development.


Responsibilities:


  • Provide a high level of customer care to both internal and external customers.
  • Continuous management of diary of works.
  • Organising and allocating works to engineers on a daily/weekly basis.
  • Producing quotations and design specifications as required.
  • Pricing of works to schedule of rates.
  • Assisting your team on a regular basis, including any ad hoc tasks tasked by the Service Delivery Lead.
  • General office duties, including answering the phone, dealing with queries and filing.
  • Meeting all targets set with the department, including monthly KPI's.
  • Ensure that purchase invoices are signed off and returned efficiently and on time.
  • Ensure that all reactive/project works are invoiced for and are correctly entered onto SIMPRO.
  • Liaise with the Finance department to ensure we are achieving the monthly targets.
  • Chase payments for outstanding invoices in liaison with the Finance team.
  • Ensure all jobs are correctly allocated in a timely manner onto the SIMPRO database.
  • Liaise with the customers including attending meeting when required.
  • Deal with first level complaints both internal and external and escalate more serious cases to the Service Delivery Lead.

Skills:


  • Previous esperience in working in a fastpaced office environment
  • Excellent communication and interpersonal skills
  • Excellent organisational skills
  • Good time management skills, with the ability to achieve and set deadlines
  • Good knowledge of MS office and office management software
  • The ability to work as part of a team and use own initiative

Salary:
£18,000.00-£25,000.00 per year


Benefits:


  • Bereavement leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Referral programme
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 08/07/2023
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