Academic Support Officer - Norwich, United Kingdom - INTO University Partnerships

INTO University Partnerships

Verified Company

Norwich, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Academic Support Officer

Location:
INTO University of East Anglia

Salary:
From £25,853 depending on experience

Contract type :
Permanent, Full-time

INTO's mission:
Transforming international student academic and career success through winning university partnerships.

We are looking to recruit an enthusiastic Academic Support Officer to join our team at INTO University of East Angia.

As an Academic Support Officer, you will provide a comprehensive professional support service to students and staff to ensure the student journey from pre arrival to progression, is first class.

To work with colleagues across the INTO UEA centre, the university of East Anglia and INTO University Partnerships to ensure all students enjoy a warm welcome to the centre, comply with registration, enjoy an informative induction and receive excellent & timely onboarding to their programme of studies.

You will support key areas as follows - timetable support, setting up registers, VLE set up, attendance monitoring and reporting, student reports, assessment scheduling, assessment board preparation, data analysis/recording, inputting, and exporting data to/from the student management system and many other functions that supports students.

Key Accountabilities:

You will Contribute to the development of a collaborative working environment to maintain and enhance the quality of the student learning experience and staff experience.
Support the arrival, welcome, induction, registration and onboarding of students to the centre.
You will attend and take minutes at appropriate academic programme meetings.
Effective maintenance of student records, including attendance, progression and grades;
Assist with the development and implementation of assessment/examination schedules plus the invigilation process.
Ensure that student related processes are correctly followed, and accurate student records are kept, in accordance with policies, compliance and with GDPR.
Ensure timely and accurate responses to student queries, including referring to other services as required.
Support with providing External Examiners with required administrative support and materials and with the Exam Board preparation and release of results, in accordance with quality standards.
Contribute to the monitoring and review of pastoral and academic support for all the students.
Support the effective maintenance of student records, including registration, attendance, progression, and grades.
Contribute to the development of a collaborative working environment to maintain and enhance the quality of the student learning experience and the working conditions of Centre staff.

About you:

You will have excellent attention to detail with outstanding command of written and spoken English

You will have the ability to deal with multiple priorities at the same time and deal with unexpected situations successfully

You will be able to build and manage relationships with peers, senior managers, academic stakeholders, parents and students from a range of linguistic, ethnic and cultural background

You will have the right to work in the UK.

About INTO University of East Anglia
INTO UEA's purpose-built, modern, on-campus building provides a stimulating environment where students can live, study and relax.

At the building's heart is the academic block, which features a multi-purpose lecture theatre, science laboratories, flexible multi-use classrooms, quiet study areas, student support services and a resource centre.

3,700+ students have progressed to the University of East Anglia from academic programmes since the INTO partnership began in 2006.

In the academic year, 95% of students passed their Pathway programme, 95% of which were eligible to progress and has received 98% overall student satisfaction for support.

There were 310 students of 42 different nationalities learning at the INTO centre in the academic year.

Location:
INTO University of East Anglia, Norwich Research Park, Norwich, NR4 7TJ.

We Grow Together
At INTO, we're in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn't just for students - it's for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying "yes" and constructively saying "no". It means building deeper relationships. And it means playing your part in our wonderfully diverse international community.

Our dedication to growth - for students, our university partners and agents, for each other, and for ourselves - sets us apart.

It's what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

Job Types:
Full-time, Permanent

Salary:
From £25,853.00 per year

Ability to commute/relocat