Office Support Administrator - Fleet, United Kingdom - Personnel Selection

Personnel Selection
Personnel Selection
Verified Company
Fleet, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

You will be working directly with a variety of Customers, dealing with the complete Logistics chain from order placement, through to delivery.

You will be liaising directly with our factories which are based in China.

This is a fantastic opportunity for someone who enjoys a busy and varied role managing your own workload but working as part of a wider team.


Main duties and responsibilities:
Process orders from Customers through our in-house systems
Allocate stock as per customer forecast for Vendor Managed Inventory
Monitor and highlight aging stock working with the customer to pull the stock and consume
Coordinate and inform customer of delivery committed dates.
Expedite deliveries.
Update the customers intranet were applicable
Submit logistics documents to the customer
Maintain outstanding order book.
Invoice customer for received goods.
Resolve A/R accounting issues.
Dealing with customer complaints.
Handle general customer enquiries/issues to resolution.
To be first point of escalation for any issues regarding orders or shipments
To report any ongoing issues to Manager, LSA as next point of escalation.
Liaise with Project Manager on customer requests for drawings and pricing.
Administration support to Sales Managers.
Administration support for our distributors.

You should be a competent administrator and have an organised approach.

You should have a high standard of English, both written and verbal and be confident when liaising with external 3rd parties based overseas overcoming any cultural or language barriers.

Previous experience within a customer service or sales admin role and the ability to liaise with people at all levels.

Any knowledge of logistics is an advantage and the ability to learn new processes quickly with a good team spirit.

You should be a competent user of Word, Excel, Outlook and TEAMS and be comfortable with a hybrid working arrangement.

In return we can offer a friendly and professional team environment working for an international company. Please submit your CV asap for immediate consideration.


Job Types:
Full-time, Permanent


Salary:
£23,000.00-£25,000.00 per year


Benefits:


  • Free parking
  • Onsite parking
  • Work from home

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID: 32136/15
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