Customer Service Advisor - Wolverhampton - Carlsberg Group

    Carlsberg Group
    Carlsberg Group Wolverhampton

    1 day ago

    Part time
    Description

    Select how often (in days) to receive an alert:

    Posting Date: 3 Feb 2026

    Location: Wolverhampton, GB

    Entity / company: Carlsberg Marston's Brewing Company

    Customer Service Advisor - 12 Month FTC (Part Time)


    Job Title: Customer Service Advisor

    Job Length: 12 Month FTC – Part Time (19.5 hours weekly)

    Competitive Salary with extensive benefits:

    • Product allowance – alcoholic & non alcoholic choices
    • Company bonus scheme
    • Life Assurance
    • Access to 24/7 GP services
    • Company pension contribution
    • Access to a range of high street discounts

    Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic's brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Ice Tea and Rockstar Energy.

    With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot's servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

    If you are interested in joining our journey, we are now recruiting for a Customer Service Advisor. Reporting to the Customer Service Team Leader, this role will play a key part of our success journey, and you will have the opportunity to be involved in the following:

    Role Responsibilities:

    • Deliver an exceptional customer support service to Carlsberg Britvic, always maintaining a friendly manner
    • Communicate with customers through inbound/outbound calls, chats, and emails
    • Follow company procedure on customer responses
    • Promote online digital applications to customers
    • Managing multiple customer situations effectively, ensuring the timely and accurate recording of information through online service portals

    Experience and Key Attributes:

    • Recent call centre experience or customer facing environment would be desirable but not essential
    • Someone who is a self-starter and can really hit the ground running
    • Working well within a team, but can also manage their own time and workload
    • Able to quickly identify problems, think flexibly and resolve issues
    • Strong communication skills, a sympathetic telephone manner
    • Passionate about providing high quality customer focused services
    • Excellent administration, IT, and organisational skills with good experience of using MS office software

    This is an exciting time to join our newly formed business – with their incredible individual history's, innovation of products and some of the UK's most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.

    Interested in finding out more? Apply today and a member of the recruitment team will be in touch

    Application Process:


    We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible.
    We look forward to receiving your application.

    This is an exciting time to join our newly formed business – with their incredible individual history's, innovation of products and some of the UK's most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.


    #J-18808-Ljbffr

  • Work in company

    Service Advisor

    Only for registered members

    The VacancyAre you ready to rev up your career in the automotive industry? At Johnsons Cars we are not just selling cars; we are creating exceptional experiences for our customers. · ...

    Wolverhampton

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    We are looking for a Service Advisor to join our team at Johnsons Cars in Wolverhampton. As a Service Advisor, you will provide exceptional customer service by providing a knowledgeable and courteous response to customer inquiries. You will ensure that all customer expectations a ...

    Wolverhampton WV BQ

    1 month ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    My client a leading manufacturer based in Wolverhampton are seeking a Customer Service Advisor to deliver exceptional customer service and build strong relationships. · ...

    Wolverhampton

    1 month ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    We are seeking a Customer Service Advisor to deliver exceptional customer service and build strong relationships. · ...

    Wolverhampton, England

    1 month ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    This is an exciting time to join our newly formed business – with their incredible individual history's, innovation of products and some of the UK's most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. · ...

    Wolverhampton Freelance

    2 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    We are now recruiting for a Customer Service Advisor. This role will play a key part of our success journey and you will have the opportunity to be involved in delivering an exceptional customer support service. · Experience and Key Attributes: recent call centre experience or cu ...

    Wolverhampton, England Part time

    2 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    We are now recruiting for a Customer Service Advisor. Reporting to the Customer Service Team Leader, this role will play a key part of our success journey. · ...

    Wolverhampton Full time

    1 week ago

  • Work in company

    Customer Services Advisor

    Only for registered members

    +An exciting opportunity has become available within the Customer Services Team for two Customer Service Advisors on a fixed term contract to deliver exceptional service to residents and customers contacting the council by telephone. · +Handling customer enquiries · Processing se ...

    Wolverhampton

    2 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    We have developed a culture of putting our customers at the heart of everything we do and that has been vital in driving us to becoming the UK's leading specialists at providing drinking water solutions. · ...

    Wolverhampton

    3 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    This is an exciting time to join our newly formed business – with their incredible individual historys, innovation of products and some of the UKs most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference ...

    Wolverhampton Part time

    2 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    As a Customer Service Advisor at Culligan UK Ltd, you will provide excellent service to customers via our responsive contact service. · ...

    Wolverhampton, England

    3 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    Provide excellent customer service via inbound calls and Salesforce cases, resolve customer queries efficiently at first contact wherever possible. · ...

    Wolverhampton

    4 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    We are seeking a Customer Service Advisor to join ERA and explore the needs of our customers and provide solutions from our product offerings. · ...

    Wolverhampton

    2 weeks ago

  • Work in company

    Customer Services Advisor

    Only for registered members

    We are looking for a Customer Support Advisor to manage new volumes of work expected to come in after our client won a large new contract. You will act as the first point of contact for customer enquiries and resolve issues independently or escalate through established procedures ...

    Wolverhampton, West Midlands

    2 weeks ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    Provide excellent customer service via inbound calls and Salesforce cases. · Resolve customer queries efficiently at first contact wherever possible. · Contribute to Net Promoter Score (NPS) and overall Customer Satisfaction by delivering a positive experience. · ...

    Wolverhampton

    3 weeks ago

  • Work in company

    Service Advisor

    Only for registered members

    Hilton Autocentre Centre is a busy established workshop that maintains over 3,000 vehicles for our existing customers. · ...

    Wolverhampton WV AD

    1 month ago

  • Work in company

    Fleet Services Advisor

    Only for registered members

    This Fleet Services Advisor role keeps our hire fleet roadworthy, compliant, · and ready for customers while supporting branch performance · and service delivery.Act as a central point of contact for vehicle maintenance, · damage management and customer queries. · Support vehicle ...

    Willenhall

    4 weeks ago

  • Work in company

    Senior Employee Services Advisor

    Only for registered members

    Exciting opportunities have arisen for enthusiastic and motivated Payroll Officers to join the Employee Services team on a permanent contract to support our payroll shared services. · This role based either at our Wolverhampton Office. Once fully trained this role will incorporat ...

    Wolverhampton

    1 month ago

  • Work in company

    Customer Service Advisor

    Only for registered members

    We are seeking a Customer Service Advisor to join our team at DX. The successful candidate will delight our customers by providing fantastic service through proactive and timely actions.Action all customer queries in line with the required processes and service level agreements · ...

    Willenhall

    1 month ago

  • Work in company

    Senior Employee Services Advisor

    Only for registered members

    Exciting opportunities have arisen for enthusiastic and motivated Payroll Officers to join the Employee Services team on a permanent contract to support our payroll shared services. · ...

    Wolverhampton

    1 month ago

  • Work in company

    Customer Service Advisor

    Commercial Recruitment

    We are recruiting two experienced Customer Service Advisors to join a fast-paced team. · You will be managing high volumes of emails and phone calls , liaising with customers, drivers, and internal operations teams to resolve delivery and collection issues. · The Role Youll be pa ...

    Bloomfield £26,000 - £42,000 (GBP) per year

    15 hours ago

Jobs
>
Customer service advisor
>
Jobs for Customer service advisor in Wolverhampton