Funeral Service Operative - Lincoln, United Kingdom - Dignity Funerals

Dignity Funerals

Verified Company

Lincoln, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Funeral Service Operative (Ceremonial)
Full-time / Permanent

Priestley & Cockett Funeral Directors / Lincoln

£11, on-call hours + ancillary payments

4 hours per week / (Monday - Friday)

Accruing days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life Assurance 2 x salary

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care.

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises and vehicles so that we can ensure clients and their loved ones receive the highest standard of care.

Every day, we want to exceed our customers' expectations, we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

Lincoln Funeral Directors, Priestley & Cockett, help the local community by arranging dignified, meaningful funeral services. It is important to be able to say farewell to those we love, and we are honoured to be able to help the families in our care to do so.
Priestley & Cockett is looking for a professional and compassionate individual to join our collaborative and dedicated team as a
Funeral Service Operative (Ceremonial)

Our values:

Professional, Compassion, Respect & Knowledge form the basis of all our interactions and recognising this, you will be giving back to families in a critical time whilst ensuring that their loved ones are treated with the utmost respect and dignity.

Alongside a highly collaborative, dedicated and supportive management team, we will give you the room to stretch and develop within the industry.

With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also aim to promote your progression.

Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support and a broad range of benefits.

What Will I Be Doing as A Funeral Service Operative?

As a Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families.

Other duties will include:

Deliver consistently high levels of client service to the deceased and their families
Participate in the oncall arrangements and bring the deceased into our care
Preparing and ensuring the cleanliness of vehicles
Support with bringing the deceased into our care
Being part of the funeral service by bearing the coffin and driving company vehicles
Assisting the Funeral Director with prefuneral checks including route planning and address checking.

What Do I Need?

A Full UK Driving Licence.
Previous experience within a Customer Service or Administrative position.
Proactive approach and ability to communicate effectively with a wide range of people, both inperson and remotely.
Comfortable coming into contact with the deceased through the Chapel of Rest visits.
Presentable at all times, acting with professional conduct and showing empathy.
Excellent attention to detail is essential.
A passion for customer service

Advantageous:

Previous experience in the industry, though this is not required, as full training will be provided.

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Dignity Plc is an equal opportunity employer where we celebrate diversity across our business.

We are committed to creating an inclusive environment for all our employees; therefore, all our employment decisions are assessed based on qualifications, merit and business need.

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What are the next steps?
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Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.