Service Desk Team Lead - Islington, United Kingdom - North Central London Integrated Care Board

North Central London Integrated Care Board

Verified Company

Islington, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Requirements:
To be successful in this role, you should possess the following: Experience: Proven experience in a similar role, preferably within a healthcare or IT support environment

Technical Skills:
A good understanding of IT systems, hardware, and software. Familiarity with common service desk tools and incident management systems.

Communication Skills:

Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.

Customer Focus:
A strong commitment to providing exceptional customer service and a proactive approach to problem-solving

Team Player:
Ability to work collaboratively with a diverse team and stakeholders

Flexibility:
Willingness to work in a fast-paced environment and adapt to changing priorities. Please see the attached Job Description for full duties and responsibilities.