Accident Repair Centre Receptionist-customer - Glasgow, United Kingdom - Pybus Recruitment
Description
**Position: Accident Repair Centre- Receptionist-Customer Service
- NEW SITE**
Location: Glasgow, G71
Competitive salary:
Up to £28,800 OTE (including site bonus), dependent on experience and qualifications.
Working hours:
Monday to Friday, 8:00 AM to 5:00 PM.
Join our clients Brand New Accident Repair Centre as a Customer Service Advisor/Bodyshop Receptionist.
In this role, you will play a crucial part in ensuring our customers have a seamless experience by efficiently handling vehicle bookings and courtesy car service.
A Minimum of 2 years of role-related experience preferred.
Key Responsibilities:
- Book customer cars for repair or attention via phone or personal visits.
- Prepare necessary job cards and files.
- Maintain organized filing systems for job cards, invoices, and related paperwork.
- Provide vehicle progress reports upon customer request.
- Collect customer payments with attention to banking and security procedures, including excess payments for certain insurance policies.
- Coordinate courtesy car bookings for customer use. Adhere to health and safety regulations and policies relevant to your role.
Requirements:
- A Minimum of 2 years of rolerelated experience preferred.
- Worked in an Automotive environment and a keen Interest in the motor industry.
- Willingness to learn and grow, including potential involvement in Estimating/Vehicle Damage Assessing.
Other Duties:
Due to the diversity and complexity of our operations, you may be assigned additional tasks or duties within your capability, as directed by a senior manager within the Group to whom you report.
Package:
- Team bonus included in the compensation package.
- 30 days of annual leave, including public holidays.
- Loyalty days added to annual leave based on service.
- Pension contributions.
- Long Service Awards through our colleague recognition scheme.
- Access to a Health Cash Plan and Rewards platform for claiming medical costs and enjoying high street discounts.
How to Apply:
To apply, please send your CV to Ellie
RefESgem2023
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