Customer Service Operator - Rochdale, United Kingdom - Careermakers Recruitment (Uk) Ltd

Careermakers Recruitment (Uk) Ltd
Careermakers Recruitment (Uk) Ltd
Verified Company
Rochdale, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Customer Service Operative

This role is a
Monday-Friday working working between the hours of
8am-5pm
Salary is £23,000-£25,000 per year DOE


Core Duties & Responsibilities:


  • Identify customers' needs, and provide the best solutions to meet them
  • Build and maintain a strong customer relationship
  • Use CRM tools to identify opportunities for service offerings to customers, process orders, track orders/deliveries, and manage accounts receivable/payable
  • Maintain accurate records of customer interactions, account balances, changes, receipts, and filings
  • Participate in product training as needed
  • Perform other duties as assigned

Skills & Qualifications:


Previous experience in sales, customer service or other related fields

  • Ability to build rapport with clients and employees
  • Strong written and verbal communication skills
  • Ability to multitask, prioritize, manage time effectively while meeting deadlines
  • Ability work in a busy office environment and be confident taking a large amount of phone calls.
If this sounds like the role your looking for in your next career move


Salary:
£23,000.00-£25,000.00 per year


Benefits:


  • Canteen
  • Company events
  • Company pension
  • Free parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Rochdale: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 2 years (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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