Second Line Support Engineer, Customer Support - Swansea, United Kingdom - Amazon Talent Acquisition

Amazon Talent Acquisition

Verified Company

Swansea, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Overview:

Our Expectations:
About the team

As a transparent, high trust business we value low ego, get it done type humans, who enjoy working in a collaborative and supportive environment.

From grand ideas to hands on implementation, you will be exposed to a huge variety of projects and will bring passionto the task however big or small.

We are a friendly, helpful bunch who work very hard but value healthy balance, family, friends and all the good stuff that makes us smile We also love dogs and have a fair few in our office

BASIC QUALIFICATIONS

Has demonstrable experience in at least one coding language (Ruby or SQL a bonus)
Has at least a base knowledge on the fundamentals of software development and APIs
Is a keen problem solver, able to quickly understand the issue and use all tools available to hypothesis, diagnose and solve.
Has the ability to learn quickly through a variety of formats.
Has the ability to embrace change with flexibility.
Demonstrates excellent prioritisation and timemanagement skills and the ability to work independently while using departmental resources, policies and procedures.

PREFERRED QUALIFICATIONS

Business acumen in areas of ecommerce and retail is advantageous
Previous experience of working in a Support Desk environment and the use of associated Support Desk software & processes would be an advantage