2nd Line IT Orders Officer - Trentham, United Kingdom - Midlands Partnership University NHS Foundation Trust

Midlands Partnership University NHS Foundation Trust

Verified Company

Trentham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The main purpose of this role is to undertake the procurement of all IT & Telecom related equipment and services on behalf of the S&SHIS and its Customer organisations.

To provide an internal procurement service to S&SHIS colleagues and teams.

To provide administrative and billing support to the 2ndLine IT Orders Manager.

To provide support and to mentor and supervise apprentice/temporary staff including allocation of duties to ensure all processes/procedures are adhered to.

Responsible for the ordering of all IT related hardware/software, solutions and services

- for S&SHIS Customer Organisations and internally for the S&SHIS teams.

Responsible for the ordering of all mobile Telecom and IPT/analogue telephony related

- hardware, solutions and services for S&SHIS Customer organisations and internally for
- the S&SHIS teams.

Undertake ordering, through delegated ordering and erequisitioning for S&SHIS
Customer organisations.
Support the IT Orders Manager with the identification and investigation of fraudulent use

- of all telecom services.

Maintain accurate budget records re the ordering of equipment for both S&SHIS and
Customer organisations.

Provide support to the S&SHIS Business Manager and the

Procurement Team Supervisor relating to all budget and order enquiries.
Audit all new equipment received by the Service, ensuring each item is:
Allocated a unique reference number,
Added to CMDB
Protected with security markings
Built/Configured using automated Build technologies (SCCM)
Prepared for technician delivery and install

Support the IT Orders Manager in IPT and analogue line billing and liaison with customers and suppliers regarding call charges and new/additional services.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more.

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Detailed knowledge of IT & Telecom solutions/contracts/products/suppliers to assist with support and purchase enquiries/arranging quotes.
Responsible for the placing of orders on S&SHIS Customer organisation's own supplies/ordering solutions.
Responsible for the ordering of mobile telecom equipment and contract services direct with 3rd party suppliers.
Required to use Visual Display Equipment more or less continuously on most days.
Knowledge and Experience of using Microsoft Enterprise Solutions for the imaging of Desktop devices.