Inbound Business Sales Advisor - Newbury, United Kingdom - Vodafone
Description
Location:
Stoke Contact Centre + *Hybrid
Salary:
Excellent basic salary plus commission and Vodafone benefits
Working Hours: 37.5 hours per week - Mon to Fri
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Hybrid
At Vodafone UK we believe that through collaboration and connection we can achieve great things.
Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role.
Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.
Who We Are
We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world.
With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company.We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our sales teams in our contact centres and help us connect people to their friends, family and loved ones, and introduce them to products and services that benefit their lives.
What you'll do
As our Inbound Business Sales Advisor you will be responsible for driving revenue, margin and volume through mobile and wider solutions.
- You will be receiving and making calls to customers to build, manage and grow their business with Vodafone.
- You will be passionate about driving NPS improvement through endtoend customer experience.
- You will deliver commercially responsible decisions in every interaction ensuring the needs of the customer and Vodafone are met.
- You will identify opportunities to grow the customer base value through cross sell and upsell propositions.
- You will endeavour to provide a high quality of service and ensure that all the work you are given is completed accurately.
Who you are
- You will be passionate about achieving and exceeding sales targets.
- You will be organised with the ability to prioritise tasks.
- You will showcase the ability to understand customer needs and build long lasting relationships with customers and a passion for doing so.
- You will have a positive attitude with a willingness to learn.
- You will preferably have previous sales experience
What we offer
That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.
We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes.
We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
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