Parts Advisor - Sutton-In-Ashfield, United Kingdom - Recra Consulting
Description
_Recra is working in partnership_ with a reputable and well-established fleet management company who are keen to add a Parts Advisor to their team in
Sutton In Ashfield
. Reporting to the parts supervisor on a daily basis and working in a busy team, the post-holder will ensure that a consistent and fully operational parts service is maintained. They will also ensure efficient communication is maintained with dayshift parts, service, recycling depots, and customers.
- Interpret customer needs and supply goods as requested by thorough knowledge of the parts catalog.
- Order parts in line with operational needs.
- Check incoming stock against delivery notes and store stock in the correct location, updating the computer with goods received in an accurate manner.
- Assist with delivery and collection of parts as required.
- Ensure that all outgoing stock, ICT, and returns are checked, packaged, and documented correctly.
- Ensure adequate stock control is maintained and assist with regular stock take.
- Deal with customer needs face to face and over the phone with a professional and friendly approach.
- Accurate booking of workshop parts.
- Invoice all parts supply in a timely manner.
- Returning supplier packaging.
- Proven organizational skills.
- Excellent customer service skills, including the ability to build positive relationships with customers and to interpret customer needs.
- Proven administration skills.
- The ability to work as a team player in a busy department.
- Computer literacy.
- Ability to work on own initiative under pressure.
Experience/Skills:
- Knowledge of the automotive industry.
- Previous experience in a parts environment.
- Current and clean UK driving license.
Monday - Friday/Alternate Shifts:
- 7:30 am till 5 pm with a 1hour unpaid lunch break.
- 8 am till 5:30 pm with a 1hour unpaid lunch break.
- Alternate Saturdays 8 am till 12 pm.
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