Case Manager - London

Only for registered members London, United Kingdom

2 weeks ago

Default job background
£26,000 - £30,000 (GBP)
+Job summary
The Case Manager will support Mortgage Advisers in managing their cases post-submission and managing the case through to completion.

This role is pivotal in ensuring smooth case progression, maintaining high standards of service, with a focus on delivering good customer outcomes.

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Responsibilities

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  • Oversee the progress of mortgage cases post-submission within agreed timescales, ensuring any case requirements are obtained, liaising with third parties, client and lenders to guide a case successfully to completion.
  • Act as the primary point of contact for Mortgage Advisers, underwriters, and clients, providing updates and resolving any issues that arise within agreed timescales.

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