Reception Manager - Manchester - Caprice Restaurants

    Caprice Restaurants
    Caprice Restaurants Manchester

    3 days ago

    Description

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

    Manchester Competitive Salary

    Sexy Fish Manchester, located in the heart of Spinningfields, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the Sexy Fish London team won the Best International Restaurant Bar at TOTC 2022 and have brought the same excellence to Manchester.

    We are currently seeking a dedicated and accomplished Reception Manager to lead our front-of-house team. As the Reception Manager, you will play a central role in overseeing the reception area, managing reservations, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our fabulous restaurant.

    OverviewSexy Fish Manchester is seeking a Reception Manager to lead the front-of-house team, oversee the reception area, manage reservations, and contribute to the overall success of the restaurant.

    Key Responsibilities

    Oversee the day-to-day operations of the reception area, ensuring high service standards.

    Manage and coordinate reservations, optimizing seating arrangements and guest flow.

    Open Table and/or Seven Rooms experience.

    Supervise and mentor reception staff, providing guidance to maintain a positive work environment.

    Handle guest inquiries and concerns with professionalism and prompt resolution.

    Collaborate with the management team to organize and execute private events and functions.

    Ensure adherence to company policies, procedures, and quality standards.

    Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

    Requirements

    Proven experience as a Reception Manager or in a similar front-of-house role within the hospitality industry.

    Strong organizational, communication, and interpersonal skills.

    Exceptional problem-solving abilities and a proactive approach to operational challenges.

    Ability to work in a fast-paced environment and manage multiple tasks efficiently.

    Familiarity with reservation systems and administrative tasks.

    Benefits

    30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair), The Ivy Collection & Bill's

    Access to early pay, savings tools & financial coaching via Stream

    Enhanced maternity & paternity leave

    Cycle to work scheme and refer-a-friend bonuses up to £1,000

    English language classes, length of service awards & employee recognition bonuses

    Private medical and life insurance for senior leaders, life insurance for head office employees

    Employee Assistance Programme

    Plus, a structured pension scheme with employer contributions

    Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

    We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Apply

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Reception manager