Helpdesk Contract Administrator - Wantage, United Kingdom - Smart 1 Recruitment Limited

Smart 1 Recruitment Limited
Smart 1 Recruitment Limited
Verified Company
Wantage, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Established Facilities Management organisation seeks a
Helpdesk Contract Administrator to join their busy team to support Clients, Suppliers, Management and other staff as required.

Reporting to Director of Service Delivery, proven experience in the Facilities management industry and within a Help Desk environment is essential to this role of
Helpdesk Contract Administrator.


Duties will include:

  • Ensure all legislative requirements are adhered to
  • Cover front of house service at local client sites
  • Planning and allocation of tasks to technical team, contractors, directly employed engineers any other third party as required
  • Ensure all planned preventative maintenance is accurate, completed within required service level agreements and that records are readily available
  • Monitoring of all active jobs ensuring planning and escalations are in place as required and the CAFM system is updated accordingly
  • Collate and prepare operational and performance data for Company and Client reports
  • Communicate with H&S, Compliance and Property Managers to ensure all Risk Assessment Method Statements and Permits are in place as required
  • Raise ad hoc POs for parts /labour on behalf of engineers
  • Administrate activities on Elogbooks as required to support departments throughout the business
  • Prepare and support invoicing accordingly
  • Front of House cover as required for sickness/leave absence
  • Previous experience within a similar role within Facilities Management industry
    desirable:

  • DBS Check (current or applied):
  • Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills
  • Attention to detail and high level of accuracy
  • Ability to communicate within and across functions at all levels and with confidence
  • Ability to adapt to changing requirements
  • A determined individual with high standards
  • A desire to develop as an individual, willing to embrace new challenges
  • A selfstarter and able to work autonomously
  • Good knowledge of Microsoft Office

Location:
Wantage

Hours of Work:
Monday to Friday 08:30 - 17:00, (must be flexible and available to cover client sites if required between 7am and 7 pm)


Salary:
Negotiable dependent upon experience


Job Types:
Full-time, Permanent


Salary:
£20,000.00-£24,000.00 per year


Benefits:


  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person

Reference ID: 226/ /CSG
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