Engagement Lead - Halton, United Kingdom - Deafness Resource Centre Ltd

Description

JOB DESCRIPTION
Engagement Lead


Employed by:
Deafness Resource Centre


Based:
DRC St Helens


Line Manager:
Service Manager

Hours: 36 per week


Salary:
£19813


Overall Role:

Maximising opportunities to reach D/deaf people, children and families to raise awareness of the services available and facilitate their engagement.

Duties:

• To organise and deliver a range of community-based activities and events to engage with potential service users across our service delivery area
• To develop and coordinate self-help and social groups to reduce isolation and provide peer support to specific client groups
• To lead on the recruitment and supervision of volunteers including appropriate policies, training and DBS checks
• Provide accurate and appropriate information and guidance relating to deafness and associated issues
• Participate in local networks to promote services and to raise awareness of the needs of D/deaf people in service provision
• Work with key partners and stakeholders to address identified need through the development of local provision.
• Delivery of outreach drop in services in Knowsley including, customer satisfaction and associated promotional activities.
• Promote and raise the profile of Deafness Resource Centre to the wider community and local service providers using social media, literature and presentations/networking.
• Co-ordinate the planning and delivery of Deaf Awareness sessions and accredited training courses, including the maintenance of student records and liaison with external partners.
• Monitor and evaluate the effectiveness of services and implement improvement plans to ensure continual improvement across all service areas
• Produce service reports as required to meet organisational and funding requirements.
• Undertake appropriate training and learning opportunities to fulfil the role to its full potential and to strive for continuous personal development
• Act within the DRC's policies and procedures particularly Health & Safety, the promotion of equality of opportunity and Safeguarding of adults and children.
• Undertake any other duties within the scope of the role as directed by line manager.

Salary:
£19,813.00 per year


Benefits:

• Company pension
• Flexitime
• Language training provided
• Onsite parking
• Sick pay

Schedule:

• Monday to Friday

Experience:

- community based work: 1 year (required)


Work Location:
On the road

Application deadline: 27/01/2023


Reference ID:

DRC EL