Conference and Banqueting Attendant - Belfast, United Kingdom - Titanic Hotel Belfast

Titanic Hotel Belfast

Verified Company

Belfast, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose
To operate a smooth and efficient Conference & Banqueting service within the hotel, to the required hotel standard.

Main Responsibilities/Key Tasks

To set up, service and clear meeting rooms as required by the weekly function sheet, to the required hotel standard and in line with the supervisor's instructions.
To serve all tea and coffee, buffets, light refreshments, and other food and beverage as per the weekly function sheet, and to the required hotel standard ensuring the highest standards of presentation and cleanliness.
To ensure regular liaison with the Sales Coordinator, other departments and management, relating to any changes or difficulties within the daily operations of the department.
To assist in the setup of banquets and functions as requested by the Conference & Banqueting Manager.
To make yourself known to all conference organisers and how you can assist with anything they require.
To ensure that all Conference & Banqueting areas are kept clean, tidy and efficiently organized and stocked, including storage areas.
To ensure all meeting rooms are presented for use

- fully stocked and clean.

To provide a high standard of customer service and hospitality.
To assist the Front Office department, with the delivering of guest messages, luggage and any other special duties as required.
To report all maintenance faults (equipment and function rooms) to the maintenance department, and follow the remedy through. To report any loss or severe damage to management.
To develop and maintain good working relationships with all departments in the hotel.
To attend all relevant training as and when required.
To show willingness to take on additional responsibilities when necessary.
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To ensure total standards relating to security are maintained with emphasis on the following:

Hotel Equipment;
Customer Equipment;
Banqueting Keys;
Meeting Rooms;
Equipment Stores;
Banqueting Cutlery/Crockery.

To have a thorough knowledge of and adherence to the law with regard to the following company regulations:

Fire Regulations and Procedures;
Health and Safety Regulations;
First Aid Procedures;
Food Hygiene Regulations.

To ensure that the company dress code and grooming policy is adhered to at all times.

To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager.