Hospitality Coordinator - London, United Kingdom - Page Personnel

Page Personnel
Page Personnel
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Great hospitality coordinator position within global consultancy firm

  • Provide the best service possible to all of their VIP guests

About Our Client:


As one of the world's largest networks of audit, tax and consulting firms, they are committed to delivering big ideas and premium services that enable middle-market businesses to thrive.

The firm has a clear goal of becoming the premium advisor to the middle market globally, and this vision is a driving force behind everything it does.

Their fast-growing nature is evidence of its ambition, and the company's team is continually inspired and motivated to improve daily.

For those seeking a company that offers opportunities for building a future and making an impact, this is an ideal place to be.


Responsibilities - Front of House

  • Maintain front of house areas including meeting rooms
  • Meet and greet guests in a confident and professional manner that reflects the image and values
  • To adhere to shift times and be fully operational on the switchboard when not engaged with other duties
  • To answer and process all calls in accordance with relevant guidelines, eg new business calls
  • To become familiar with clients and client contacts to build rapport
  • Maintain our image through wearing appropriate attire
  • Manage the meeting room booking system
  • Liaising with Hospitality Supervisor and post room to ensure smooth running of the meeting room suite
  • Issuing temporary access passes and accurately logging into a system
  • Keeping an open line of communication with the Line Manager and rest of the facilities team
  • Always maintain a professional working manner

Responsibilities - Hospitality

  • Prepare refreshments for meetings following a roombooking schedule
  • Alter meeting room layouts according to meeting requirements
  • Liaise with relevant persons to agree catering requirements for upcoming meetings and events
  • Flexibility needed around working hours to meet the needs of the business on occasions such as evening events
  • Maintain hospitality stock control and assist with ordering supplies
  • To maintain all daily duties as per the Food Management System daily schedules, in line with the H&S food handling requirements
  • Clear and disinfect rooms after use in a timely manner
  • To maintain high levels of hygiene throughout the day
  • Undertake ad hoc duties as and when required by the Hospitality Supervisor and / or the Line Manager

The Successful Applicant:


Requirements for the role

  • Experience using PC based switchboard
  • Microsoft Teams would be advantageous
  • Exposure to Silver Service or similar levels of service
  • Excellent communication and interpersonal skills
  • Confident and resilient, experience of working with all levels of staff
  • To have a professional ethos and approach to both external and internal clients
  • First class telephone manner
  • Exposure to a professional practice in a midsize environment is desirable
  • Selfmotivated and able to work on own initiative within a team environment
  • Reliable and flexible attitude ability to remain calm under pressure
  • Strong team player willing to support colleagues within the department
  • Confidential
  • Friendly and enthusiastic
  • Intermediate level or above in Microsoft office

What's on Offer:


You will receive a salary up to £30,000 and other benefits including...

  • 25 days holiday
  • 1⁄2 day xmas eve
  • Shut down over xmas & new year
  • Pension & income protect
  • Electric car scheme
  • Gym, dental, private medical
  • Performance based bonus
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