Medical Secretary/ Administrator Coordinator - London, United Kingdom - King's College Hospital NHS Foundation Trust

King's College Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

An exciting opportunity has become available for a Band 4Medical Secretary/Admin Coordinatorwithin the Adult Cystic Fibrosis team. This is a permanent position, working 37.5 hrs a week over 5 days.

The Adult Cystic Fibrosis Service offers comprehensive inpatient, outpatient and home care. All patients have an annual assessment of their condition and treatment plan.

There is a specialist inpatient Adult CF Unit on Lonsdale Ward and the CF team also run three segregated outpatient clinics every week.

The team also hold specialist clinics for patients with CF-related diabetes. Our specialist nurses, working together with physiotherapists, psychologist and dieticians, provide a home care service.

The team manages CF-related complications with the support of King's specialist diabetes, liver, microbiology, gastroenterology, physiology, cardiothoracic and radiology services.

They also take part in several multi-centre clinical trials and have an active clinical research programme.

Secretarial/Administrative

To provide a full secretarial service to the Clinicians including audio typing/transcription or processing of clinical letters (some of a distressing nature), reports, ad-hoc correspondence and in-patient summaries using the EPR and PIMS systems or other hospital networked systems ensuring that quality standards are met

To ensure that all clinic letters and summaries are typed and sent to the GP within 5 working days.

To ensure all patient demographic details are checked and any amendments/ corrections are carried out in an accurate and timely fashion.

To act as a first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate and response and referring as necessary.

These will include personal enquiries from patients and their relatives, as well as calls from GPs, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls.

To manage consultants, leave and update all team rotas: for Consultant of the Week, A/L, Rotawatch etc, maintaining rota calendars for the team as required

To initiate, where appropriate, finding the medical records in order for the clinicians to

To request and assist with cancelling clinics as needed

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London.

The Trust provides a full range of local and specialist services across its five sites.

The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do.

By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for all via our Green Plan.

In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus.

Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible

To provide a full secretarial service to the Clinicians including audio typing/transcription or processing of clinical letters (some of a distressing nature), reports, ad-hoc correspondence and in-patient summaries using the EPR and PIMS systems or other hospital networked systems ensuring that quality standards are met

To ensure that all clinic letters and summaries are typed and sent to the GP within 5 working days.

To follow agreed protocols and practice in relation to all aspects of patient administration.

To ensure all patient demographic details (address, postcode, GP & Ethnic group) are checked and any amendments/ corrections are carried out in an accurate and timely fashion.

To act as a first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate and response and referring as necessary.