Housing Benefit Assistant - Chatham, United Kingdom - AMAT

AMAT

Verified Company

Chatham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We believe that everyone deserves a chance in life to become who they want to be regardless of their situation, and with the support and guidance from our dedicated team of staff with over two decades of knowledge, we believe we can achieve positive outcomes for all.
We are currently looking to recruit a Housing Benefit Assistant to join our amazing team

The hours for this position are 37.5 hours per week, with normal working times being 9.00am - 5.30pm, Monday - Friday.

At AMAT we are focused on delivering the best service we can to our service users, and operate 24 hours a day, 365 days a year service in order to achieve this.

As such, you may be required to work bank holidays (including New Year's Day on a rota basis) and flexibility is key to this role - 'Be One Team' is one of the fundamental expectations of staff.

The main purpose of the Housing Benefit Assistant role is to process Housing Benefit claims to the Local Authority and set up and maintain accurate service user accounts on Sage as well as maintain service user Licence Agreements

Your duties will include:

To process New Housing Benefit claims to the Local Authority.
To process Housing Benefits Rent decisions/Suspensions /overpayments/change in circumstances and any nonpayments for bad debts.
To book in support Induction Appointments with Service users.
Compile Weekly Rent Shortfall accounts and attend shortfall meetings.
Create New Service User Accounts in Sage
Updating of the HB Sage Invoice import sheet.
Updating of all HB work sheets.
To compile Sage account rent breakdowns for accurate balance checks.
Signing, update & renewal of Licence agreements.
Adjusting accounts for those that work.
Updating of Service user Rent level changes.
To maintain Tenant (AST) related account information as required.

Experience in an administrative role and working experience of using Microsoft packages (especially Excel) to a proficient level is essential to this role.

Experience of using Sage 200 and up to date knowledge of the benefits system would be an advantage, however this is not essential as training can be provided.

33 days annual leave (including bank holidays), rising in increments to 38 days
A contributory workplace pension scheme, in which AMAT will contribute the equivalent of 3% of your pensionable salary
Comprehensive training package including both inhouse classroom and E-Learning courses, which have been tailored to develop the skills and knowledge needed to work at AMAT
Regular 12 weekly line management supervisions, and development focused annual appraisals
AMAT's Employee Assistance Programme (EAP) is available to all staff
Access to an online employee financial wellbeing hub
Free tea/coffee

This is a very varied role, and if you are looking for a challenge and want to make a difference, we look forward to hearing from you

Job Types:
Full-time, Permanent

Salary:
£22,405.50 per year

Benefits: