Patient Safety Improvement Team Support Officer - Lincoln, United Kingdom - United Lincolnshire Hospitals NHS Trust

United Lincolnshire Hospitals NHS Trust
United Lincolnshire Hospitals NHS Trust
Verified Company
Lincoln, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Fantastic opportunity for an administrative officer to join the newly formed Patient Safety Team within the Corporate Division of Clinical Governance.


Acting as the first point of contact for general telephone and written correspondence into the department, prioritising and responding in an appropriate, timely and courteous manner.

Supporting the Team to effectively plan and organise their day-to-day processes.

Undertaking administrative work in the accurate maintenance of the Trust Monitoring systems.

Requesting case notes and ensuring the provision of storage remains in line with information governance and data protection guidance.

Management of Patient Safety related meetings, action logs and minute taking.

Ensuring appropriate escalation to the manager.

Providing general advice to staff on processes.

To provide efficient and professional administrative support to the Patient Safety Team.

To be responsible for typing letters and reports as appropriate.

Responsible for maintenance of efficient and appropriate filing systems.

Responsible for obtaining and tracking medical records as required.

Organising meetings, preparing agendas and supporting information, taking minutes and updating relevant records.

Provide an efficient diary management service for the Patient Safety Management Team.

Answering the telephone and taking messages as necessary.

The role will necessitate the regular access to sensitive and confidential staff and patient information. The post holder will demonstrate a high level of professional integrity in maintaining strict confidential information.


Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people.

We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.


Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.


We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.


This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.


We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

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