Cloud Services Project Coordinator - Remote, United Kingdom - Open Text Corporation
Description
Cloud Services Project Coordinator:
- Req id: Virtual, GB
OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.
Business Networks - Level 1 Project Coordinator
The Opportunity:
As a Business Networks Project Coordinator, you will be joining a team with a broad range of Project Implementation experience, that is responsible for managing multiple concurrent global community/supplier/implementation projects for Open Text customers.
As a Project Coordinator you will act on behalf of the OT customer to communicate with and manage the supplier community, with the goal of ensure that the Clients' partners are in a position to exchange EDI messages with the client's ecommerce solution.
This will include working with the assigned Project Manager, contacting the supplier community on the client's behalf and managing their progress from initial contact to actual message exchange.
The Co-ordinator must ensure that the customers community work to the required timescales and will be required to escalate accordingly where issues or delays are encountered.
The Project Co-ordinator is required to plan and manage their tasks proactively, under the overall direction of the assigned Project Manager.
What You Are Great At:
- Planning and Organizing. You will be able to quickly understand the scope of the assigned tasks and prioritise these, within input from the Project Manager as needed
- Communicating clearly with team members and colleagues, to ensure that everyone understands the Project scope and goals and is working to achieve the same aims
- Communicating clearly with OpenText customers and their Trading community
- Identifying challenges as they occur and working with the team members to troubleshoot these.
- Managing multiple workstreams concurrently
- Following processes and methodologies and ensuring that project standards and best practices are being followed
- Working as part of both small and large teams
What it takes to excel:
- Strong interpersonal and effective verbal and written communication skills
- Ability to work independently and within a team environment
- Strong organizational, planning and prioritization skills
- Knowledge of OpenText Products and Services, especially in Business Networks/Managed Service area
- Knowledge of EDI and OpenText commercial connectivity protocols
- Multilingual, especially German Language, would be an advantage
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