Sales Support Specialist - Manchester, United Kingdom - Bloom Sales Partners

Bloom Sales Partners
Bloom Sales Partners
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are looking for a qualified Sales Support Specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.

You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.


Responsibilities:


  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Provide data and guides to help the sales team
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Keep a record of sales trends
  • Liaise with account managers to develop specific sales strategies
  • Stay uptodate with new product and feature launches and ensure sales team is on board
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Requirements:


  • Proven work experience as a Sales support specialist or Sales support associate
  • Hands on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel
  • Indepth understanding of sales principles and customer service practices
  • Excellent communication skills
  • Analytical and multitasking skills
  • Teamwork and motivational skills
  • BS degree in Marketing or associates degree in relevant field a plus
More jobs from Bloom Sales Partners
See all jobs of Bloom Sales Partners