Senior Administrator - Bromsgrove, United Kingdom - Opus Vitae
Description
Opus Vitae are actively recruiting for 2 x
senior office administrators/case negotiators to join our client who are a consultant surveyor based in the
Bromsgrove area.
Working hours:
Monday to Friday, Day shifts, 8:45am - 5pm, no weekends or bank holidays
Experience we're looking for...
-
Minimum of 3 years of relevant experience within office administration:
- Confident telephone manner and customer service skills
- Computer Literate, proficient with Microsoft Office Software, comfortable with data input, spreadsheets, and databases
Daily Responsibilities will include...
- Collating information from various sources including survey plans and assessors notes to accurately submit the 'Check' stage of the appeal process and contribute to the departmental target of 35 check submissions per week.
- Working towards increasing revenue by contributing towards achieving departmental reductions in Rateable Value with an invoice value of £8,000 per week
- Bringing together additional information to enable the case to proceed to the 'Challenge' stage within the timeframe specified by the Valuation Office Agency.
- Gathering evidence with regards to Material Change in Circumstances (MCC) from allocated clients
- Ensuring that all spreadsheets and records are up to date with correct information relating to cases
- Making sure that all avenues for a reduction in Rateable Value have been explored and discussed with the client.
- Ensuring that all spreadsheets are up to date with correct information relating to cases
- Supporting other members of the Survey Department, reporting any training needs or issues to relevant management.
- Accurately recording any change in RV and passing any reductions over to be invoiced as per the process.
Job Types:
Full-time, Permanent
Salary:
£25,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bromsgrove, Worcestershire: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location:
One location
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