Trainee Mortgage Adviser - Wallsend, United Kingdom - Newcastle Building Society

Newcastle Building Society
Newcastle Building Society
Verified Company
Wallsend, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About the Role
Are you passionate about a career in mortgage advice? If so then this may be the perfect opportunity for you

We have a two exciting opportunities within the Mortgage Advice Team to become Mortgage Advice Coordinators.


You will be welcomed by a team who are dedicated to providing an exceptional service to all customers and who make the department a great place to work.


Reporting to the Mortgage Advice Manager, you will be fully trained to complete non advised decision in principles and will be supported by members of our experienced team throughout your journey.

You will be the first point of contact for customers looking to own their own home, making amendments to their existing customer mortgages and supporting customers through the mortgage journey from decision in principle to completion.


These exciting roles also entails coaching first time buyers towards their dream of owning their first home, developing a long lasting relationship with your customers and building your own portfolio to manage.

This maybe through telephone, video appointments or even social media


You will support and develop strong relationship with your Mortgage Adviser colleagues to create an efficient and excellent customer journey.


With the support of your manager, you will have deliverables to work towards to make sure you are developing during your time with us.

Additionally you will have exposure to the responsibilities of the wider team by supporting projects and tasks in the department.


Newcastle Building Society's purpose is to "connect communities to a better financial future" and this role sits right at the heart of our purpose.

In order to help more customers get onto the property ladder we are committed to removing barriers to home ownership


Our opening hours are 9am-8pm Monday to Friday & 9am-3pm Saturdays (rotational shifts) and you will have a 35 hour working week

About You
You'll need to be great with people through all channels; face to face, telephone and video. You'll have experience that demonstrates your attention to detail and accuracy whilst focusing on customers.

You'll have clear and concise written and spoken communications skills and you'll be someone who can think outside the box.

Our team works closely together ensuring we provide the best possible service for our customers. Contributing to common goals, you'll also be comfortable working independently whilst having support every step of the way.


About Us


Every day is different within the Mortgage Advice Team whether a first time buyer just starting out or a seasoned home mover; ultimately we are responsible for helping customers own their own home.

We support the customer every step of the way from saving for a deposit, to owning their own home and beyond.

If you enjoy making peoples dreams come true and are looking for a future career in mortgage advice then this is the development opportunity for you.

People are at the heart of everything we do and customers are no exception. We are committed to offering accessible support to our customers both via video and telephone.

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

  • A 35-hour weekly contract + flexible working options
  • 25/30 days holiday each year plus bank holidays
  • Extra day holiday for your birthday
  • Bonus scheme
  • Pension scheme
  • Free onsite gym
  • Life assurance and income protection
  • Access to a range of wellbeing benefits
  • Electric car salary sacrifice scheme
  • Cycle to Work scheme
  • Above statutory family leave entitlement
  • The option to buy extra holidays
  • Two paid volunteering days each year
  • A broad range of learning and development opportunities
  • Hybrid working we welcome any discussions around where, how and when people work including parttime hours
We have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding.


Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work within your hybrid arrangement.


Job Types:
Full-time, Permanent


Salary:
£22,316.00-£27,833.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Free parking
  • Gym membership
  • Onsite parking
  • Referral programme
  • Sick pay
  • Wellness programme

Schedule:

  • Day shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Wallsend: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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