Independent Living Worker - Carlisle, United Kingdom - The Riverside Group

The Riverside Group

Verified Company

Carlisle, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Independent Living Worker (Support Worker)

Contract Type:
Fixed term contract till 30th November 2023

Salary:
£22,898 (£23,974 is achieved after 12 months successful performance in the role)

Working Hours: 37.5 hours per week

Working Pattern: 3 week rota working shifts between 9.00 and 20.30 and one weekend in every three.

Location:
Carlisle, Cumbria

Why Riverside?
At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers.

For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK.

Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays.
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

The difference you will make as Support Worker

You will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts customers first and empowers people to achieve their goals and aspirations.

Contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services.

You'll support our customers in a variety of ways.

For example, linking them in with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It'll be your job to help boost their confidence and support them on their journey as they rebuild their lives.

Through all of this you'll need to keep records of everything, so there is some admin to do.

About you
At times this role is tough but most of the time it can be incredibly rewarding.

You will need to be resilient, empathetic and able to leave your work at work and not take it home with you.

In this role you will be working as part of a team of 5, you will support our customers (young people aged 16-25 who are homeless or at risk of homelessness) to set out and achieve their goals for their future.

You will also actively connect, engage, influence, and develop relationships with a range of local services and stakeholders to enable customers to access the full range of community resources.

Contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services.

Ideally you'll also have an experience of delivering structured support in either housing or social care and be able to demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel

Role Profile

Role requires you to:

Deliver a 'best practice' support service, appropriate to clients' needs.
Ensure the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.
Assist clients with daytoday tenancy issues, payment of rent, claiming benefits, preparing units to let.
Have knowledge of 'best practice' in both crisis intervention and planned support working.
Undertake referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.
Ensure clients have access to relevant external support services.
Work with clients to agree and set goals and actions.
Meet clearly defined client outcome targets through keyworking, support plans, risk assessments and other interventions.
Ensure that opportunities for education, training and employment opportunities are integral to the support service. The aim being to enable clients to develop the life skills to live as independently as possible.
Maintain accurate and timely records of all activities including the maintenance of a support planning database.
Provide practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims
Work in line with 'health and safety' and safe guarding requirements to ensure the overall

safety and security of the client.

Report repairs and maintenance needs on behalf of the client following agreed procedures.
Promote and encourage a high level of client involvement, consultation and communication.
To understand your role in the organisation and to be accountable for your contribution to maximise profitability
To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most effi