Collections Advisor - Perthshire, United Kingdom - SSE

SSE

Verified Company

Perthshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role

Base Location:
Cardiff, Reading or Perth

Salary:
£25,703 - £29,879 + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: 12 month Fixed Term Contract or Secondment | Full Time | Flexible First options available

What is the Role?
We have a number of exciting opportunities for Collections Advisors to join our team.

As a Collections Advisor you will be based in a customer contact centre environment; this position is predominantly a telephony-based role.

As part of your role you will:

Ensure our customers receive the highest levels of service through the delivery of exceptional customer service.
You will be adaptive in your approach, proactively managing your customers and maintain high levels of service under pressure and to set targets.
Being a customer facing role, you'll be great at establishing and nourishing positive working relationships with stakeholders both internal and external to the business.

What do I need?
To be considered for this role, we would love you to have:

Excellent communication and negotiating skills.
Customer Service experience.
Experience of Inbound Telephony roles would be advantageous.

About our Business
The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses.

Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.

In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets.

SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

Next Steps

EXTERNAL:

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

INTERNAL:
As a courtesy, please let your current line manager know you are applying.

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