Customer Service Advisor/driver - Bristol, United Kingdom - Halo ARC
Description
Job AdvertCustomer Service Advisor/ Driver**
Salary: £26,250 per annum
Hours: 8am - 5pm Monday to Friday and 1 in 2 Saturdays 8am - 12pm depending on business needs (paid as extra hours)
Halo ARC Bristol
Halo is the industry leading UK-based accident repair group, with
29 established accident repair centres across the UK and we are
still growing.
Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an
unrivalled platform and the resource for
excellent training,
development and
employee packages
We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and
we want you to be a part of it
To support our Bodyshop hub for the South West sites, we are looking for someone with:
- Excellent computer literacy
- Brilliant customer service skills
- A full UK Driving Licence
- Experience of logistics (not essential)
The role will include, but is not limited to the following:
- Administrative duties, including liaising with customers and updating them
- Logistical planning and transport planning liaising with the Bodyshop Manager
- Inspecting vehicles and assessing damage; taking clear photos throughout
- Cleaning vehicles inside and out to a high standard
- Collecting and delivering vehicles & observing all highway laws including speed restrictions whilst delivering an extraordinary customer service
Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a people thinking business, we know that it's our teams and centres that provide extraordinary results.
- Competitive salary of up to £26,250 per annum
- Get appreciated for your time with paid breaks
- Relax on your wellearned holidays with 25 days holiday plus public holidays
- We invest in YOU with opportunities for career progression
- Pension contributions
- Health and wellbeing programme and app for you and your family
- Employee referral bonus incentive
- Employee recognition rewards
- Cycle scheme, gym and retail discounts
- Free fruit and pizza
- Work within a modern and clean working environment
- Free onsite parking
- Life Insurance
- Enhanced Maternity/Paternity
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