Fee Earner Assistant - Manchester, United Kingdom - Keoghs

Keoghs

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role of a Fee Earner Assistant is a role which offers an excellent opportunity to work with Jonathon Ormand (A Complex Injury Claims Handler) predominantly assisting Jonathan with handling complex, high value large loss injury RTA claims as well as assisting Multi Track Handlers when required.

Experience of filing basic court documents is preferred and excellent attention to detail essential. The role also includes the need to engage with a long standing insurance client regarding payments and reserves. This role has the potential for excellent development opportunities if desired.

Key Accountabilities

The role will include:
Instructing experts, including taking responsibility for uploading bulk records to Collaborate.
Liaising with investigators / requesting intel (Netwatch) enquiries.
Liaising with Insurer Client with regard to raising payment requests for fees, interim payments, damages payments etc. (whether BACS or cheque).
Liaising with CRU obtaining updated certificates etc.
Preparing bundle of documents.
Taking draft witness statements from policy holders / witnesses if required.
Instructing Costs Team to prepare budgets and Precedent R's.
Uploading court documents (DCP / High Court).
Diarising court orders.
Reviewing medical records.
Liaising with Claimant's solicitors when asked, e.g. requesting extensions of time for Defences when needed, payment authorities and banking details in settled cases etc.
Obtaining dates of availability for trial from customer/witnesses/experts/counsel.
To ensure compliance with the SRA standards & regulations

Experience, Skills and Qualifications

Strong IT skills
Ability to plan and prioritise workloads
Ability to use own initiative
Confidence to seek advice and guidance when dealing with new tasks
Excellent listening and verbal communication skills
Ability to follow instruction with attention to detail
Ability to recognise when sensitivity and tact are required
Effectively work within a team
Good listening and verbal communication skills
Good eye for detail
Ability to work within a client office and field regular queries direct from the client
Experience of working in a legal environment is desirable
Demonstrable experience of following a semiprescribed programme of work
IT Literate;
Proficient in MS Office (notably Excel, Word and Outlook)
Experience of using a Claims/Case Management system.
Adhere to the Keoghs Values