Field Services Hardware Assistant - Stockton-on-Tees, United Kingdom - YourParkingSpace

YourParkingSpace
YourParkingSpace
Verified Company
Stockton-on-Tees, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
WHO ARE YOURPARKINGSPACE?

Do you want to join a company who are trusted by over 1 million drivers in the UK, and has recently been featured on Sky News and The Sunday Times Tech Track 100 as one of Britain's fastest-growing private technology companies?
Look no further
Think of Airbnb, but for parking

YourParkingSpace is an online marketplace and parking reservation service for drivers looking to find and pre-book parking in the UK.

The platform features over 350,000 privately owned and commercially operated parking spaces which are available to book by the hour, day or month on a subscription basis.

We recently secured a £5 million investment from Pelican Capital, which will kickstart our next phase of growth - It's an exciting time to join the team

WHAT YOU'LL BE DOING?

  • Manage estates hardware throughout the Uk & Ireland
  • Drive client satisfaction in our services and infrastructure
  • Organise signage packs, kiosks, cameras for deployment for our installation / maintenance teams
  • Partner with internal teams to understand client expectations and key performance
  • Understand requirements for installations, and keep all involved informed
  • Work day to day with our teams across the country to maintain equipment to the highest of standards
  • Report faults with systems, and ensure engineers attend upon key time frames and keep all relevant departments informed
  • First point of contact for Hardware issues and day to day problems throughout the estate
  • React to Hardware faults as they arise, or logged by other departments
WHO WE'RE LOOKING FOR?

  • No past experience is required in this role, though, a keen individual to learn is key
  • Training will be provided
  • Able to work weekends on a pro rata basis including out of hours support
  • Dynamic personality able to effectively engage and influence a variety of audiences
  • Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with internal/external stakeholders.
  • A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables.
  • Ability to prioritise multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations.
  • Passion about business and dissatisfaction with the status quo always thinking of ways to improve/grow assigned clients
  • Basic analytical skills, IT Skills, Microsoft Office, Excel etc.
  • Demonstrated ability to work independently and remain motivated
WHAT'S IN IT FOR YOU?

  • 24 days annual leave + this increases after 3 years, with one extra day added each year (maximum 3 additional days)
  • Birthday off
  • Flexihours and hybrid working (office and remotebased) will be considered
  • Enhanced maternity and paternity leave
  • Learning and Development opportunities
  • Volunteering and fundraising for our chosen charity
  • Monthly parking credit
  • Gym membership options
  • Mental health and wellbeing support
  • Working in a company where there are no limits If you work hard and want to achieve big things, this is the place for you
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